Knowledge Base

Dolphin's official product Knowledge Base is a searchable database containing solutions to issues you might have with your Dolphin product. This area is regularly updated. Simply type the search term into the box below. For example "video card":

Latest Articles

Q0395: Using Listen Again with Guide
Setting up your PC to use the Listen Again feature in Guide

Q0394: Using Guide with PDFs
Getting the best out of Guide and the PDF Reader

Q0393: Antivirus Software Supported by Dolphin Guide version 6
Which Antivirus packages are recommended on systems running Dolphin Guide version 6?

Q0392: SuperNova's Global and Application Settings
What SuperNova settings are Global Settings And what SuperNova settings are Application Settings?

Q0391: Following the installation of a Guide update on a Windows 7 PC, some or all voices are missing.
After installing an update to Guide, you find that some or all voices are missing and unavailable to select in Guide.

Most Popular Articles

Q0395: Using Listen Again with Guide
Setting up your PC to use the Listen Again feature in Guide

Q0394: Using Guide with PDFs
Getting the best out of Guide and the PDF Reader

Q0374: Guide Web Browser Escape key doesn't work in search fileds such as Google, Yahoo
Dolphin Guide Web browser cannot use “Escape” key to go back to address bar while on websites that contain a search field such as Google, Yahoo

Q0373: How to install Guide HandsFree
Installing Guide HandsFree the right way

Q0348: Cannot open pop-up calendars and other features on some websites displayed in Internet Explorer.
When running a version 12 Dolphin magnifier product and you attempt to click on a feature such as a popup calendar on a website, the calendar does not appear.